Cancel order and notify by email if there is billing & shipping mismatch in Shopify by using Arigato Automation
Cancel orders with billing and shipping address mismatches or empty billing addresses, ensuring accurate order processing.
This workflow is fired when an order is created, checks if the billing address matches the shipping address. If the two addresses do not match, the automation cancels the order and notifies the customer via email. Once notified the automation tags the order with "Possible fraud"
This automation is an easy way to enforce the customer must match their billing address control and prevent possible fraud.