Image
Email a customer 3 and 5 days after purchase in Shopify by using Arigato Automation
Improve customer experience by sending follow-up emails 3 and 5 days after order placement, checking for assigned tracking keys.
This automation is queued every time an order is created; it sends a follow-up email to the customer notifying them of their purchase and assures them that the order is being processed.
The workflow then checks after 3 days and if the order does not have a tracking number, sends another follow-up. Finally, after 5 days, if the orders still do not have a tracking number, sends a final follow-up email. Each email is independently customizable and can be adjusted to contain the specific order status details providing the customer with an update.
The marketing and warehousing team commonly uses this automation to creating confidence and assurance in their customer that their order is being actively processed.
When an order is created
+
Send an email
=
Workflow Completed
