Email customer if pick up order is unfulfilled after 1 week in Shopify by using Arigato Automation
Send follow-up emails for unmarked pickup orders within a week, ensuring timely order fulfillment.
The workflow is fired when an order is paid, and if it's a pickup order, it waits for 7 days, then checks back to see if the order is fulfilled. If the order is still unfulfilled, the automation sends out a follow-up email notifying the customer about their order.
This automation provides an easy way to keep track of pickup orders as customers may miss the collection alert leaving the order unfulfilled.