Email notification for order fulfillment failure in Shopify by using Arigato Automation
Stay proactive against failed fulfillments with timely awareness and quick action, enhancing customer satisfaction and order fulfillment efficiency.
This automation fires when a fulfillment event is created in your store. It then checks if the status of the fulfillment event was a failure. If the condition is correct and the fulfillment had failed, it will send an email to the Shopify store's shop email address. The email will have details about the failed fulfillment, such as the tracking company, a message from the tracking company, and a link to the order in Shopify.
This automation is useful for staying on top of failed orders so you can address the situation without creating a negative customer experience.