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Email customer after purchasing specific product based on custom field values in Shopify by using Arigato Automation
Send follow-up emails with custom field values based on purchased items, enhancing post-purchase communication.
This workflow gets triggered on order creation; it scans through all the line items checking through a pre-defined metafield's value.
If any of the product from the line items contains a value for the metafield, the workflow sends a follow-up email with the content from the metafield, to the customer.
This applies commonly to stores that sell items with particular usage or assembly instructions such as Electronics and spare parts. With a metafield attached to the product, merchants can add product instructions and usage manuals to be emailed when the customer purchases the items.
When an order is created
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Send an email
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Workflow Completed
