AI tools like Claude are transforming how ecommerce teams get things done. From writing product descriptions to summarizing customer activity, these models can save serious time — but only if you can use them inside your existing workflows.
With Arigato, you can send structured prompts directly from Shopify to Claude by Anthropic. That means you can trigger AI-generated content based on customer actions, product updates, or order events — without ever leaving your store.
What is Claude by Anthropic?
Claude is a language model developed by Anthropic, designed with a strong emphasis on safety, transparency, and responsible use. It’s comparable to GPT-4 in capability, but with different alignment principles and API behavior.
It’s particularly well-suited to business tasks that require high-quality output, nuanced tone, and predictable responses.
Why use Claude with Shopify?
Instead of writing everything manually or toggling between apps, you can:
- Generate product descriptions using real Shopify data
- Summarize a customer’s behavior before support outreach
- Write personalized thank-you notes after large purchases
- Create internal summaries, metafields, or tag content automatically
This isn’t about AI for its own sake. It’s about putting generative AI directly into the moments where it saves the most time.
How Arigato connects Shopify to Claude
Arigato acts as the bridge between your store and Claude’s API. You decide when to send a prompt, what data to include, and where to store the result.
Trigger AI prompts from any Shopify event
Every Arigato workflow starts with a Shopify trigger — things like:
- New product added
- Customer tagged
- Order placed
- Subscription canceled
When the trigger fires, Arigato builds a prompt using variables from the event — like product title, customer name, tags, or line items.
Send structured prompts to Claude’s API
Arigato includes a native action for sending prompts to Claude using the Anthropic API.
You can:
- Define the system prompt or role (e.g., “You are a helpful copywriter”)
- Pass context and variables from Shopify
- Specify the max token limit or desired format
The prompt goes to Claude — the AI processes it and sends back a text response.
See the setup guide: Send a prompt to Claude
Get AI responses back into Shopify
Once the AI replies, Arigato can do anything with the result:
- Save it as a product description
- Add it to a metafield
- Email it to your support team
- Write it to a customer note
The result becomes part of your workflow — not a disconnected piece of content you have to copy and paste.
Real-world use cases for Claude + Shopify
Generate product descriptions when new products are added
Tired of manually writing copy for every new SKU? Arigato can send new product info (like title, vendor, and tags) to Claude. Claude returns a polished product description — which Arigato inserts into the product’s description field in seconds.
You can also save alternate descriptions into metafields for A/B testing or marketplaces.
Draft personalized thank-you notes post-purchase
Want to make high-value customers feel special? Trigger Claude to write a personalized thank-you message based on their name, order total, or past purchases. Send it via email or add it to the order timeline for your team to send manually.
Summarize customer history before support replies
Claude can process customer data like tags, lifetime value, and past orders to generate a quick summary for your support team. Drop that summary into the order note or Slack — giving your team instant context without digging.
Why Claude over other AI tools?
Lightweight, secure, and focused
Claude is designed for businesses that care about safety, clarity, and alignment. It handles longer context better than most models and is less likely to hallucinate or veer off-topic.
If you want predictable, helpful answers without fine-tuning, Claude is a solid choice.
No need to leave Shopify
With Arigato, you don’t have to jump between tools or write prompts manually. Your workflows stay inside Shopify — triggered by real events and powered by real data.
The AI is invisible to your team and customers — but the results are built into your operations.
Let AI do the heavy lifting in, and around, Shopify
AI can help your store move faster — but only if it’s deeply connected to your workflow. Arigato makes Claude by Anthropic a first-class part of your Shopify automation stack. Whether you're writing descriptions, crafting emails, or giving your team better context, this integration saves time and improves output where it counts.
To start building workflows with Claude, visit the Arigato integration for Anthropic.